Warranty

WARRANTY CARD for 3mk Protection products

The guarantor is 3mk Protection sp. z o.o. with its registered office in Ostrów Wielkopolski (63-400) at Krotoszyńska 35, building B-02, unit 4a, entered in the register of entrepreneurs kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, 9th Commercial Division of the National Court Register under KRS number: 0000869762, NIP: 6222833086, email: [email protected], tel. +48 728 365 365 (www.3mk.pl).
The warranty is valid within the territory of the Republic of Poland.
The warranty is valid together with proof of purchase.
In the case of a complaint regarding an AllSafe™ product, if it is not possible to identify the specific type of product and no QR code enabling such identification has been provided, the person exercising warranty rights shall bear the costs of preparing an expert opinion enabling product identification, up to the gross amount of PLN 100, but not higher than the amount of costs actually incurred by 3mk in connection with preparing the expert opinion.
The warranty period, counted from the day on which the item was delivered to the buyer, is:
1. 6 months for products:
  - 1UP Screen Protection,
  - 3D,
  - Anti-Scratch,
  - AntiShock,
  - ARC 3D,
  - ARC PRO 3D,
  - ARC PRO,
  - ARC Special Edition 3D,
  - ARC Special Edition,
  - ARC,
  - ARC+,
  - ARC+™ Back,
  - Blue Light Protection™,
  - Cam Protection™,
  - Comfort Set 4in1,
  - COVER,
  - COVER edge,
  - Eye Care Protector™,
  - Ferya Skin Case,
  - FlexibleGlass 3D,
  - FlexibleGlass Lite™,
  - FlexibleGlass Max™,
  - Flexibleglass Pro,
  - FlexibleGlass™,
  - Hammer,
  - HardGlass 2,
  - Hardglass Matt Max,
  - HardGlass Matt Max Privacy™,
  - HardGlass Max FullGlue™,
  - HardGlass Max Lite™,
  - HardGlass Max Privacy™,
  - HardGlass Max Eco™,
  - HardGlass Soft-Edge,
  - HardGlass™,
  - HARDY Lens Protection Pro,
  - Invisible Case,
  - Lens Protection PRO™,
  - Lens Protection™,
  - Matt Cover™ - AIO,
  - Natural Case,
  - NeoGlass™,
  - Paper Feeling™ Tablet,
  - Privacy Z klejem Laptop,
  - Privacy,
  - Pure Matt™,
  - ScreenVibe,
  - Silky Matt Privacy,
  - SilkyMatt Pro,
  - SilverProtection,
  - SilverProtection+ Folded Edition,
  - SilverProtection+,
  - Watch Protection™.
2. 12 months for products:
  - Armor Case,
  - Clear Case,
  - Clear Case Eco™,
  - Clear MagCase™,
  - Comfrot Duo (wersja global),
  - COOling MagCase™,
  - Earphone Silicon Case,
  - EasyClip Elite,
  - EasyClip,
  - Expert Glass Protection™,
  - FlexibleGlass Edge™,
  - Flexibleglass PRO v.2,
  - Frosty MagCase™,
  - HARDY MagFabric Case,
  - Hardy Protector,
  - Hardy Silicon Magcase,
  - HARDY Silky Leather MagCase Android/Apple,
  - Hardy Tempered Glass™,
  - HD+,
  - HydroCase,
  - Just20g Case™,
  - Just20g MagCase™,
  - MagCase™,
  - Matt Case,
  - Matt Case Pro™,
  - Matte,
  - Privacy AIO,
  - Privacy filter for MacBook,
  - Protectit,
  - Pure Matt Pro AIO,
  - Rainbow Privacy™,
  - ROCK™,
  - Satin Armor Case,
  - Satin Armor Case+,
  - Satin Armor MagCase,
  - ScreenFit Gel™,
  - Shield™,
  - Shine™,
  - Silicone Case,
  - Silicone Watch Strap for Apple,
  - Smoke MagCase,
  - Smoke Case Mag&Stand™,
  - Solid Smartwatch Edition™,
  - Solid™,
  - TotalProtection,
  - TouchPad Cover,
  - Universal Tablet Case™,
  - UV Glass™,
  - Wallet Case.
3. 24 months for products:
  - Adapter USB-C - Jack 3,5,
  - AIO Notebook Matte Protection™,
  - Altora™ Easy Touch,
  - Altora™ Everyday Slim,
  - Armor MagCase™,
  - Audio Bluetooth Adapter™,
  - Aux Cable Jack 3,5 mm - Jack 3,5 mm™,
  - Aux Cable USB-C – Jack 3,5 mm™,
  - Bike Holder Pro™,
  - Car MagCharger™,
  - Car Power Splitter PD 120W™,
  - CareSet,
  - CareWipe,
  - Comfort Charger GaN PD 30W™,
  - Double Car Charger PD 135W™,
  - Double Headrest Holder,
  - Drive&Charge™,
  - EverClear MagCase™,
  - Flow Buds,
  - Flowbuds 6.0™,
  - Fortis MagCase™,
  - Fuego™,
  - FullBack Kit™,
  - HardGlass Max™,
  - HardGlass Privacy™,
  - HARDY® AeroCharger™,
  - HARDY® ARC+™ 2szt.,
  - HARDY® Charger PD 2in1 33W for Apple,
  - HARDY® Charger,
  - HARDY® Foldy Case™,
  - HARDY® Fusion™,
  - HARDY® Fusion Lens Protection™,
  - HARDY® Fusion Watch Protection™,
  - HARDY® Hardura™,
  - HARDY® Haptica MagCase™,
  - HARDY® Hazy MagCase™,
  - HARDY® Life Pods PRO™,
  - HARDY® LiqForce MagCase™,
  - HARDY® Mag Charger,
  - HARDY® MagSelfie Stick,
  - HARDY® MagSilicone™,
  - HARDY® MagSynergy Ni+,
  - HARDY® MagSynergy Ni+ 5000mAh™,
  - HARDY® Mellow Case™,
  - HARDY® Mellow MagCase,
  - HARDY® Paper Effect™,
  - HARDY® PrisMag Case™,
  - HARDY® Privzone™,
  - HARDY® Shockproof MagCase™,
  - HARDY® Tectra™,
  - HARDY® Ultra Glass™,
  - HARDY® Vision Case™,
  - Hardy Wireless Charger 2in1 15W White/Black,
  - Hyper Cable 100W 1m,
  - Hyper Cable 3in1 A/C to C/Micro/Lightning 1.5m White/Black,
  - Hyper Cable A to Micro 1.2m 5V 2,4A Black/White,
  - Hyper Cable C to C 100W 1.2m White/Black,
  - Hyper Cable C to Lightning 20W 1.2m Black/Black,
  - Hyper Cable N-SERIES 3-in-1 A to C/Micro/Lightning™,
  - Hyper Cable N-SERIES 6 in-1 A/C to C/Lightning/Micro™,
  - Hyper Cable N-SERIES ThunderBolt 4 240W™,
  - Hyper Cable N-SERIES USB-A to Lightning 12W™,
  - Hyper Cable N-SERIES USB-A to Micro 10W™,
  - Hyper Cable N-SERIES USB-A to Micro 12W™,
  - Hyper Cable N-SERIES USB-A to USB-C™,
  - Hyper Cable N-SERIES USB-A to USB-C 18W™,
  - Hyper Cable N-SERIES USB-A/C to USB-C/Lightning™,
  - Hyper Cable N-SERIES USB-C to Lightning 20W™,
  - Hyper Cable N-SERIES USB-C to Lightning 27W™,
  - Hyper Cable N-SERIES USB-C to Micro 10W™,
  - Hyper Cable N-SERIES USB-C to USB-C 100W™,
  - Hyper Cable N-SERIES USB-C to USB-C 180° 60W™,
  - Hyper Cable N-SERIES USB-C to USB-C 240W™,
  - Hyper Cable N-SERIES USB-C to USB-C 60W™,
  - Hyper Cable USB A to USB C 1,2m 5A™ White/Black,
  - Hyper Car Charger 100W,
  - Hyper Car Charger 30W,
  - Hyper Car Charger 45W™,
  - Hyper Car FM Transmitter,
  - Hyper Car Power Transmitter™,
  - Hyper Charger 140W,
  - Hyper Charger 20W,
  - Hyper Charger 35W™,
  - Hyper Charger 65W,
  - Hyper Charger PD 25W White ™+ Kabel USB-C/C,
  - Hyper Charger PD 45W +2 Kable USB-C/C White + Black,
  - Hyper Charger PowerMax 100w ™,
  - Hyper Charging Station 240W,
  - Hyper GaN Charger 33W,
  - Hyper Charger PD 45W™,
  - Hyper GaN Charger PD 45W AVS™,
  - Hyper GaN PD Charger 20W™,
  - Hyper GaN PD Charger 65W™,
  - Hyper Silicone Cable 100W 2m,
  - Hyper Silicone Cable Type-C to Type-C,
  - Hyper Silicone Cable USB-C to Lightning,
  - Hyper Thunderbolt Cable USB 4 8k60Hz,
  - Hyper Wireless Charger 3w1 15W,
  - incharge® Align 25W™,
  - incharge® Globe 45W™,
  - incharge® Lumin 67W™,
  - Lens Pro Full Cover™,
  - LifePods™,
  - Mag Holder,
  - Magnet Power™,
  - MagRocket 3-in-1™,
  - MagSynergy 10 000 mAh,
  - MagSynergy 5000mAh,
  - MemoHug,
  - MovePods™,
  - MovePods 5.4™,
  - Pan Kabelek,
  - PastelUp™,
  - Pocket Powerbank 5000 mAh™,
  - PowerHouse™ 20 000 Mah,
  - PrivacySlider™ for smartphone,
  - PrivacySlider™ for webcam,
  - Single Headrest Holder,
  - Soft Tablet Case™,
  - Spider Gravity™,
  - Steel Bike Holder,
  - StratCore 700™,
  - TechWrap Matte™,
  - TitanGlass™,
  - TitanGlass Lite™,
  - Twist Automatic™,
  - UniGlass™,
  - Wired Earphones USB-C,
  - Wonder Pen for iPad™.
The warranty covers only defects arising from causes inherent in the sold item, which do not include easily removable remnants of film in cut-out openings or yellowing on the edges of protective layers, which are normal consequences of production and do not reduce the functional value of the product.
The warranty applies to the quality of 3mk Protection protective products of various categories, whose basic function is to minimise the risk of scratches and other damage to the displays and casings of electronic devices. However, the guarantor does not guarantee that electronic devices with installed 3mk Protection products will not be destroyed or damaged.
The guarantor provides:
1. high functionality and quality of the product;
2. compatibility of the product shape with the device for which the product is intended;
3. product safety based on the RoHS standard;
4. no deformation of properly used products during use (unused products, in order to maintain their shape, should be stored in the original packaging, away from sources of moisture and heat and without direct exposure to sunlight);
5. for 3mk Protection protective films and glass protectors – retention of adhesive properties for the duration of the warranty period (provided that the product is used in an ordinary and typical manner);
6. for the NaturalCase polypropylene case – retention of the product colour for the duration of the warranty period;
7. for Clear Case and Armor Case shock-absorbing cases – mechanical durability of the buttons.
The warranty does not cover in particular:
1. mechanical damage to the product caused by external factors (e.g. scratches, cracks), including damage caused by the use of cases;
2. damage caused by improper installation of the product, i.e. installation not in accordance with the instructions, including installation on a device that is damaged;
3. damage caused by using the product at temperatures outside the range of +5 to +50 degrees Celsius;
4. damage caused by the effect of water and moisture on the product;
5. damage caused by the effect of high temperatures and chemicals or their vapours on the product;
6. effects of normal wear and tear during use, not resulting from defects inherent in the sold item (abrasions, dirt, fingerprints);
7. products subjected to mechanical processing (e.g. self-cutting, making holes);
8. in the case of protective films and glass protectors – damage caused by attempts to remove the product;
9. in the case of Clear Case, Armor Case, MagCase, Just20g MagCase and Just20g Case shock-absorbing cases – change of colour (yellowing) of the case resulting from the passage of time and natural wear of the material.
If defects covered by the warranty are revealed within the period specified in this warranty statement, the guarantor is obliged to remove the physical defect of the item or to deliver an item free from defects. If the item has already been repaired or replaced, the warranty holder may also request a refund of the price. However, the warranty holder loses their warranty rights if they do not notify the guarantor of the defect within 14 days from the date of its discovery.
The person exercising warranty rights should deliver the product to the guarantor’s registered office specified in point 1 or to the official 3mk Protection point of sale where the purchase was made. The cost of delivering the product shall be covered by the guarantor, provided that the warranty claim proves justified.
The guarantor is obliged to perform its obligations within 14 days from the date of delivery of the item by the warranty holder and to deliver the item to the warranty holder at its own expense.
In matters not regulated by the above terms and conditions, the provisions of the Civil Code shall apply.
The warranty does not exclude, limit or suspend the buyer’s rights, i.e. the warranty holder’s rights, arising from the provisions on statutory warranty for defects in the sold item.

Download the warranty card